Working model
Agree branding, client interaction, confidentiality and decision authority.
White label IT services let a technology provider deliver specialist project work to its clients under its own name. Umbrella Tech carries out scoped security, Microsoft cloud, network and compliance work under your client-facing model, with branding, client contact, confidentiality and handover agreed in writing first. Your clients see one consistent service, and your team keeps the relationship.
A white-label engagement becomes difficult when branding, client contact or support ownership is assumed rather than agreed. Who answers the client's questions, whose templates are used and who supports the result afterwards all need deciding before work starts. Clear boundaries protect delivery quality and continuity.
Defined project outputs you can present as part of your own service, documented in your format where agreed. Commercial and support arrangements are written down rather than implied by the white-label model, so the hand-back to your team is clean.
Agree branding, client interaction, confidentiality and decision authority.
Deliver infrastructure, Microsoft 365 and network work for managed service providers' clients.
Carry out assessments and security improvements reported under your name.
Prepare documentation and validation evidence for the team responsible for ongoing service.
We use only the access granted for the engagement, keep credentials out of documents and agree with you whether and how we may contact your clients. Client information, findings and reports are handled as agreed with you.
The specialist work itself draws on our Cybersecurity and Microsoft Cloud services, delivered through Technology Project Delivery practices.
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Scoped assessment, design and implementation work across security, Microsoft cloud, networks and compliance, delivered under your brand and client-facing model. Reports and documentation can follow your templates where agreed.
MSPs, IT providers and consultancies that want to offer specialist projects to their clients without building every capability in-house, while keeping full ownership of the client relationship.
Yes, subject to the agreed capability and scope. We define the assessment methods, engineering work, evidence requirements and client communication arrangements before delivery.
Work completed and tested to the agreed scope, presented consistently with your service, and a handover your team can support without us.
Tell us what your clients need and how you want the work presented. We will propose a working model and scope for the first engagement.