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Partners

Umbrella Tech works with managed service providers (MSPs), IT providers and project teams that need specialist capability for client work. We contribute assessment, architecture, engineering, compliance and onsite delivery under an agreed working model, keep your client relationship intact and hand over documentation your team can support. Arrangements cover MSP, white-label, Microsoft platform, cybersecurity and engineering work.

Working with your team

A useful partnership makes responsibilities clear. Before any work starts we agree who speaks to the client, what access we use, how decisions are escalated and what the handover must contain. You keep the client relationship and the ongoing service; we deliver the specialist piece and leave records your engineers can work from.

What to expect from an engagement

A written scope, regular contact during delivery, test results against agreed acceptance criteria and a handover document in a consistent format. The Rosh Tech case study shows this in practice: an onsite firewall, switch and Wi-Fi replacement at an IT provider's client site, finished with a full handover document.

Frequently asked questions

What does Umbrella Tech provide for partners?

Specialist assessment, design, engineering and compliance capability that partners add to their own client engagements. Work is scoped per project and delivered under the client communication model you choose, from working behind your brand to joint delivery.

Who is it for?

MSPs, IT service providers, consultancies and internal project teams that need extra capability or capacity for a defined client project. It suits partners who want to take on larger or more specialised work without hiring for each one.

What outcomes should a project deliver?

The agreed work completed and tested with the end client, and documentation your team can support. Your engineers should be able to run the environment after we leave without depending on us.

Start with the right question

Tell us what your clients need, where your team needs capacity and how you want the client relationship handled. We will suggest a working model.