Case Studies
Umbrella Tech's case studies describe completed client work in plain terms: the challenge, what we delivered, the technology involved and how the result was tested and handed over. Each one is written from our delivery records and published with the client's approval. They currently cover campus monitoring and IT automation for a Western Australian school and an onsite network replacement for an IT services provider.
Case studies
Santa Maria College
Monitoring, Teams call quality reporting, offboarding automation and a repeatable deployment platform, built alongside the college's IT team.
- Every wireless access point on campus, more than 200, reporting its client count every five minutes
- 18 linked dashboards, from an operations overview down to a single device
- Offboarding requests that look up the leaver in Microsoft Entra ID before any change is made
- Zabbix
- Grafana
- Microsoft Graph API
- Microsoft Entra ID
- Microsoft Teams
- Freshservice
Rosh Tech
A firewall, switch and Wi-Fi replacement at a client site, done in one visit to Rosh Tech's written scope and confirmed by the staff on site.
- Every device and connection photographed and recorded before the cutover
- A Palo Alto Networks firewall, a UniFi switch and two UniFi access points installed
- A 12-page handover document with as-built details, test results and recommendations
- Palo Alto Networks
- UniFi switching
- UniFi Wi-Fi
- Site-to-cloud VPN
- IP desk phones
Explore project areas
What each case study covers
Every case study follows the same structure, so you can compare them and judge how the work was done, not only what was installed.
- The challenge: what the client needed and the boundary of the work.
- What we delivered: the design decisions, the technology and the controls involved.
- How it was checked: the tests run, who confirmed them and what evidence was kept.
- Handover: the documentation the client received and the work still to come.
- What we left out: addresses, device and account details, credentials and open security findings.
Questions about these case studies
What does Umbrella Tech provide in these case studies? Each case study is an account of real, completed work, described only as far as our records support. Ongoing work is labelled as ongoing, and we do not claim savings or results the records do not show.
Who are the case studies for? IT managers, business owners and IT providers weighing up whether we suit a similar project. The Santa Maria College case study suits teams that want visibility of their network and services, and the Rosh Tech case study suits providers that need onsite engineering for their clients.
What outcomes should a project deliver? The agreed change working and tested with the people who depend on it, plus a written handover your team can operate from. The Projects overview explains how we run each stage.
Your next project
Tell us about the environment you want to improve and the outcome you need. We can help define the scope, assess the risks and plan the work.